Customer Service & Technical Support
Customer Service and Technical support is part of every solution we sell at CoachComm. Our goal is to provide our customers with fast, efficient, quality service and support. Should you need assistance in operation of any equipment or system you have purchased from CoachComm, please contact us by phone, or use the contact form.
By Email
By Phone
Need Equipment Repaired?
We're here to help. Please complete the online Service Request Form to allow us to begin processing your repair. Simply complete the form in its entirety and click the "Submit by Email" button. You may also print the completed form and fax it to 888.329.2658. Please take a moment and review the Packing Information Guidelines for packing and returning equipment. Poorly packed equipment can easily become damaged in transit. CoachComm is not responsible for damage to incoming shipments.Acrobat Reader 7.0 or greater is required for viewing the forms. If you are using an earlier version, please click the button below to upgrade.
Related Links
Phone Support
For phone support, please call 1.800.749.2761 between 8:00am–5:00pm, CST Monday thru Friday (excluding holidays).
Online Support
Visit our CoachComm Care website, supported by TeamHiway, to see if your support answers are available online. There, you will find answers to frequently asked questions and video tutorials for many of our products.



