Customer Service and Technical Support are part of every solution we sell at CoachComm because great customer service and support are just as important as great products. It’s our way of saying “we’re here for you when you need us.” We offer several support plans, including 24/7 software support, so you may select the one that best fits your needs. Extended protection plans are also available on a variety of products that go above and beyond the manufacturer’s warranties.

We would all like to think that nothing will ever go wrong. But you are a coach – you know that is simply not the case. That is why we offer CoachComm Care. CoachComm Care gives you peace of mind in knowing that your headset, video and editing gear will keep working for you year after year, helping you prepare for games and come out on the winning side!

CoachComm Care offers extended product protection plans over and above manufacturers' warranties, including annual servicing agreements so you can be sure you are ready for opening day. We can even design a custom support plan tailored to fit your needs. How can we help you? Call your CoachComm Solutions Expert today to find out or to request a free brochure.    

Before You Ship Your Equipment for Service

Please contact our Customer Service Department prior to sending equipment in for service. This will ensure that your issue is handled in a reliable and timely manner.

Note that you will be responsible for shipping and handling equipment to CoachComm. Manufacturer's warranty coverage includes parts, labor, and outbound shipping (after service is completed).

Phone Support

For phone support, please call 1.800.749.2761 between 8:00am-5:00pm, Monday thru Friday (excluding holidays) CST.